Incident Response
Rapid-deployment incident response with 60-minute SLA. Digital forensics, containment, eradication, and full recovery — with legal-grade chain of custody.
When Every Minute Counts
The average cost of a data breach reaches $4.45 million, with costs increasing $1,500 for every minute of delayed response. Dalwax's Incident Response (IR) team deploys within 60 minutes — either remotely or on-site — to contain active threats, preserve forensic evidence, and guide your organization through crisis management.
Our IR team consists of former intelligence community operators, digital forensics examiners (EnCE, GCFA, GCFE), and malware analysts who have handled hundreds of ransomware attacks, nation-state intrusions, business email compromise incidents, and insider threat cases.
IR Engagement Phases
Triage & Scoping
Rapid assessment of the incident scope, affected systems, and threat actor TTPs. Establish communication channels and command structure.
Containment
Isolate compromised systems, block C2 communications, disable compromised accounts, and prevent lateral movement.
Investigation & Forensics
Full forensic analysis including memory dumps, disk imaging, network capture analysis, and malware reverse engineering.
Eradication & Recovery
Remove all attacker persistence mechanisms, rebuild compromised systems, and validate clean state before restoration.
Post-Incident Report
Comprehensive report with timeline, root cause, recommendations, and lessons learned. Legal-ready documentation for regulators and insurers.
IR Retainer Benefits
Guaranteed SLA
60-minute response time with pre-negotiated engagement terms — no delays when an incident occurs.
Proactive Readiness
Annual tabletop exercises, IR playbook development, and communication plan review included in the retainer.
Pre-Negotiated Rates
Locked-in hourly rates 30-40% below emergency engagement pricing. Unused retainer hours roll into proactive services.